Wellcome to National Portal
Main Comtent Skiped

Title
How to get Service
Details

 

Name of Service

Service Recipient

Deadline for receiving services

Service provider Authority

1.

To Provide assistance in solving all types of ICT problems at the field level.

Government and non-government organizations and beneficiaries

Maximum two days

Officers engaged in related at head office, district office and upazila office.

2.

Participate in various ICT related training programs and provide advice on programs

All people

Maximum two days

Corresponding training coordinator

3.

Providing citizen services through call centers

All People

Instant

Call center

4.

Related to receiving services, complaints and advice from computer and language learning labs set up in educational institutions and other places.

All people

Maximum two days

Concerned organizations, coordinators and call centers

5.

Providing government information services to the public through updated websites. Any complaints and suggestion related to this.

All people

Maximum two days

Officers mentioned on the website

6.

Providing ICT technical assistance at government and semi-government levels

All government and semi-government institutions

Maximum two days

Head of the concerned institution

7.

Providing support to Union Digital Centers

Entrepreneur of union digital center

Maximum two days

Field level department officials and call centers

8.

Providing assistance in launching various online E-Systems in government offices

Government institutions

Maximum two days

Departmental officials at all levels

9.

To stay connected to the national backbone network at all times

All government and non-government organizations connected to the network

Maximum two days

Officers of the department at all levels